Trust Matters in Health Care (State of Health) 1st Edition – Full PDF DOCX download

This unique book explores the importance of trust, how it is lost and won and the extent to which trust relationships in health care may have changed. The book combines theoretical and empirical analysis, while also examining the role of policy.

Calnan and Rowe analyse data collected from interviews with patients, health care professionals and managers in primary care and acute care settings.

Among the issues covered are:

• The importance of trust to their relationships
• What constitutes high and low trust behaviour
• The changing nature of trust relations between patients, clinicians and managers
• How trust can be built and sustained
• How interpersonal trust affects institutional trust Trust Matters in Health Care is key reading for policy makers, health care professionals and managers in the public and private sector, and a useful resource for educators and students within health and social care and management studies.